Authentication in an Internet Banking Environment

Les Bois Credit Union is committed to ensuring the safety of our members’ information. With the increased usage of online banking, scammers are working harder than ever to find new ways to take advantage of unsuspecting individuals. Les Bois strives to educate our members on internet safety as it is one of the best defenses against fraud.

Protections under Regulation E

Regulation E, better known as the Electronic Fund Transfer Act (EFTA), outlines the rights, liabilities, and responsibilities of consumers that use electronic services covered under the EFTA and financial institutions that offer services covered under the EFTA.

Examples of EFTA covered electronic services offered by Les Bois:
• ATM (Automated Teller Machine)
• ACH (Automated Clearing House)
• Visa Debit Card Transactions (point-of-sale)
• Online Banking
• Bill Pay

Examples of services not covered by EFTA:
• Share Drafts (checks)
• Wire transfers

The above are just examples and are not an exhausted list of EFTA covered and uncovered services. For more information on your rights, responsibilities, and liabilities under EFTA please review Les Bois Credit Union’s Electronic Funds Transfer Agreement and Disclosure provided at account opening or at any of our branch locations.

Tips on keeping yourself safe in the internet environment

1. Strong Password. Les Bois encourages members to have a password that is at least 8 characters long with a mixture of upper and lower case letters, numbers, and special characters. Change your password regularly, do not give anyone your password or allow anyone else to use your password.

2. Keep Information Private. Be extremely careful when using a public computer to access your account. Do not send your account number or personal information via email or text messaging to anyone. Beware of suspicious emails that may contain links to fake websites designed to compromise personal information. Les Bois employees may call or email you regarding your online banking account but they will not ask for any of your online banking credentials.

3. Account Review. Les Bois encourages members to log into their accounts regularly to review account activity. Early detection is a key component to stopping fraud quickly. If there are any concerns, please contact Les Bois immediately at 208-493-0160.

4. Website Redirection. Hyperlinks on the credit union’s website have pop up warnings to notify visitors that they are being redirected to a website that is not operated by Les Bois. Use caution and contact Les Bois if you suspect there is a problem.

5. Assess your own risks. Les Bois encourages every member to do their own risk assessment on their online banking account. Important items to consider include: Storage of online banking information (account number, password, pin, answers to security questions), and the type of antivirus protection you use on your computer. Additional preventative measures may be warranted as well.

Additional Resources
www.staysafeonline.com
www.ftc.gov
www.idtheft.gov
www.onguardonline.gov